All Returns must be completed within 30 days of order being received.
Please send returns VIA UPS to:
170 QUIGOT CT, PONCHA SPRINGS, CO 81242 Any package not returned by UPS will be sent back to the sender and will need to be sent again at the cost of the customer.
All unused equipment may be returned no later than 30 days after receiving the order for a full refund, sender must pay for postage.
If the product or products have been used, but disliked for any reason, the buyer has 30 days to return product, for an 70-90% refund depending on the cleanliness of returned product or products. This to be determined upon receiving the items by Prolific Painter employee, and not to be disputed.
(Please clean up product as well as possible, we’re honestly hoping you just LOVE the things, but hey, we can’t please everyone, and that’s OK.)
If the product or products have been used, liked, but there is a defect in it’s construction, or it has broken, return for a replacement, or repair for up to 90 days from purchase date.